|
 |
Macy's Travel was founded in 1963 as Dayton's Travel
Service. As a business partner with Macy's Department
Stores, Macy's Travel is a division of Carlson Wagonlit
Travel, a recognized world leader in business travel
management and consulting services, with Minnesota
offices around the Twin Cities of Minneapolis and
St. Paul, St. Cloud, and Michigan offices in the Detroit
area. Today as in the past such names continue to
represent integrity, service, quality,and value. It
is this strong heritage of commitment to customers
that you can count on today and in the future.
Macy's Business Travel specializes in small to midsize
companies. In today's fast-changing and often confusing
travel industry, businesses need a strong service
provider that will work as a partner to maximize travel
dollars and minimize time spent arranging business
travel. Experience matters. Averaging 25 years of
agency experience, the staff at Macy's Business Travel
can be trusted to deliver accurate, efficient, and
timely service with each and every call.
Experienced travel counselors are available 24 hours
a day to confirm or change travel reservations whenever
the customer requires assistance. Access to current
reservations as well as individual and company travel
profiles is simple, quick, and accurate. Should customers
require assistance with planning meetings or conventions,
incentive or vacation travel, Macy's has a staff trained
to serve a variety of travel needs.
Macy's Business Travel utilizes Worldspan technologies
offering industry leading advanced travel planning
and reservation functions. Its powerful, innovative
tools are designed to ensure accuracy and efficiency
and decrease travel costs. Worldspan Trip Manager
provides a self booking option for today's business
travelers. Every reservation is checked for accuracy
by ResQCX, a comprehensive quality control system
processing and auditing all aspects of travel management.
ResFax and ResMail provide customers with immediate,
detailed confirmation or travel options and arrangements
by fax or email.
Macy's Business Travel provides customers with comprehensive
monthly travel management reports to assist travel
decision-makers in responding to changes in their
organizations and in the travel industry. Assistance
is provided with all management services including
vendor negotiations, credit card reconciliation, and
travel policy development and implementation.
|
